Nandip Vaghasiya
All case studies

Ishaare.com, a love marriage platform

A love marriage platform for South Asians, between a dating app and a matrimonial site. A signup split into five steps, ID verification against fake profiles, and limits that make people decide on one prospect before the next.

Client
Ishaare.com
Role
UX research, UX and UI design, visual identity
Published
5 May 2024
Read
7 min
Ishaare.com on a phone, showing a new prospect card for Vidhi, beside the line: Arranged marriages are scary, so we launched Ishaare.com. Join for free

Arranged marriages are scary. So we launched Ishaare.com.

A little bit about the product

Ishaare is a platform designed to facilitate meaningful connections and relationships. It provides users with a space to create profiles and connect with others who share similar interests, values, and life goals. With a focus on fostering genuine connections rather than casual encounters, Ishaare aims to help individuals find long-term partners and build lasting relationships. The platform offers features such as profile customisation, advanced matching algorithms, and privacy settings to enhance the user experience and ensure compatibility. Whether you're looking for romance, friendship, or companionship, Ishaare strives to provide a supportive and inclusive environment for individuals seeking meaningful connections.

Are we a dating or matrimonial platform? None, we are different. Between Dating app and Matrimonial sits Love Marriage: a unique blend of both worlds

Are we a dating or matrimonial platform? None, we are different. Not a dating app, and not a matrimonial site. Ishaare is a love marriage platform: a unique blend of both worlds.

Core of the problem

  1. Designed to settle faster.
  2. We want to deliver quality prospects.
  3. Fill our long sign up page.
  4. How to control profile rejection by the user.
  5. How to reach the same number of women and men on this platform.

Problem solution

  1. Designed to settle faster. Good design changes the use case of your product, so the problem we solve is to make a luxury and easy to use design.
  2. We want to deliver quality prospects. So we put many limitations in the signup page, and after submission we use Persona ID verification to decrease fake users.
  3. Fill our long sign up page. This is a big challenge for us, because users fill in a lot of details. That is the reason we break our signup form into five ishaare, and also try to give some fun in it using GupShup.
  4. How to control profile rejection by the user. We put a monthly limit on how many profiles are revealed according to the user's filters, and also a limit on every single profile before moving to the next: "make a decision first".
  5. How to reach the same number of women and men on this platform. We can take this situation from a marketing perspective.

Wireframe

Wireframes of the five-step signup: the first step open and the other four locked, then each step turning green as it is completed

The signup as five steps. Only the first is open at the start, the rest are locked, and each one turns green when it is done.

Wireframes of the main screens: the home with a prospect card, received interest, matches with chat rooms open and closed, a list, and a chat with an Ishaare tab

The main screens: new profiles, received, matches ("chat with up to 3 people at a time", with chat rooms open and closed), and chat, with each person's Ishaare one tab away.

Visual UI designs with solutions

We divide our signup form into five ishaare

The Namaste step of the signup form, with the five steps along the top: Namaste, Ishq Vishq, GupShup, Khatta Meetha and Photos. Zeigarnik Effect
  1. Namaste. Here we fill basic details related to the user's life style and age, height, zodiac or more.
  2. Ishq Vishq. Here we fill romantic level, love language, traits or more.
  3. GupShup. Here we set some fun for the user to choose: your favourite show, movies, food, drinks, or more.
  4. Khatta Meetha. Here we fill our five questions to get close to the user's habits or life style.
  5. Photos. The most important part of our signup page.

UX law: Zeigarnik Effect.

Not moving on without filling the previous step

The education and profession step with Save and Next buttons, and the next steps still locked. User centric: user control

Here we are not moving on to the next step without filling the previous one.

Important take-aways

  • Here the user fills in full details one step at a time, so we can review them after submission and approve the profile accordingly.

User centric: User control.

Photos, the last step

The Photos step with four steps ticked green, one photo uploaded and three empty slots, three required, drag to reorder. UX law: Zeigarnik Effect

People remember uncompleted or interrupted tasks better than completed ones.

Important take-aways

  • Seeing an incomplete action motivates people to complete it.
  • People always tend to have everything in a finished state.

UX law: Zeigarnik Effect.

Secured identity verification

The Safe Space screen after all five steps, with a Proceed with Persona button for ID verification

The Safe Space screen reads: "Our mission is to provide you a safe and trustworthy space where you can be yourself without having to worry about encountering fake or deceptive profiles. We have joined forces with Persona, industry's leading ID verification platform. Thank you, Founding Team."

Important take-aways

  • The ID verification process is there to identify fake profiles.

Profile under review

Your Application Journey: Ishaare Submitted, Set Match Preferences, and Love Destiny Begins in review, with edit options while the profile is reviewed

Your application journey: Ishaare submitted, set match preferences, and love destiny begins.

Profile under review. After it is approved, we can move the user onto the platform.

Edit Ishaare and filter review. In this review time the user can change their Ishaare and set filters accordingly.

Filters to achieve your profile matching goal

The Filters sheet with Foundational and Personalized tabs: location, who you want to marry, age, religion and relationship status. User centric: flexibility and efficiency of use
  • Find the perfect profile for the user very fast.
  • Here we provide minimal filters.
  • All filters are important to find the perfect match.

User centric: Flexibility and efficiency of use.

Decide on one prospect before the next

A new prospect card with a Next Prospect button, and the Quality over Quantity message: please decide on your current prospect before moving to the next. User centric: user control

We put a limitation on moving to the next profile: first decide on your current prospect before moving to the next. The message the user sees is "Quality over Quantity".

User centric: User control.

A chance to sell the product

The Received tab: Vidhi liked your profile, with an Uncover all profiles that have liked you at once option and more profiles behind an upgrade

Here we can put a limit for users: they can not uncover every received profile at a single time if they are on the basic version of our platform. In the basic version they uncover the first one and make a decision on it, then they uncover the next received profile.

Matches: chat with up to 3 people at a time

The Matches tab: chat with up to 3 people at a time, chat room open and chat room closed, and match cards with Begin Chat and Politely Deny. User centric: user control

Here, if all 3 chat rooms are in use, we show that the chat room is full, so no one new can chat with this person. A chat is possible if any chat room is open.

User centric: User control.

Go to chat, also show Ishaare

Your Chats with three chat rooms and good bye notes, and a chat with Nidhi with a Chat and Ishaare tab and conversation prompts. User centric: user control

Users have only 3 chat rooms, so if they are full, they can not add anyone to a chat room. From a chat, the other person's Ishaare is one tab away.

User centric: User control.

The Ishaare.com sign up screen, Love Marriage Platform for South Asians, beside the line: Sign up on our beautiful Ishaare.com website

For a better view and experience please visit our beautiful website and sign up now: ishaare.com. Follow us on Instagram: @ishaare.com_.

ishaarematchmakingux researchui designvisual identitymobile web

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